HR's Crucial Role in Managing Workplace Mental Health Risks
- alannaball
- Jul 25, 2024
- 2 min read

Have you heard how HR teams are becoming more important than ever in keeping our workplaces mentally healthy and safe? A top workplace health and safety lawyer recently shared some eye-opening insights at a symposium in Sydney. Let's dive in!
HR's Expanding Responsibilities
The responsibilities of HR teams now stretch far beyond simply bringing people in and letting them go. These days, they're on the front lines of managing psychosocial hazards at work. Why? Well, HR professionals are often involved in situations where workers might be at risk of psychological harm. This means they need to step up their game in implementing work health and safety systems to tackle these risks.
Regulators Are Watching
Here's the kicker: safety regulators are keeping a close eye on how HR processes might be causing psychosocial hazards. They're looking at things like:
How HR investigations are conducted
Whether processes are exposing workers to psychological risks
Delays in investigations
Poor communication of timeframes
Failing to inform complainants of outcomes
Proceeding with processes despite known risks of harm
Recent Legal Cases
There have been some recent prosecutions related to failures in managing psychosocial risks. One ongoing case involves WorkSafe Victoria taking on the Victorian Building Authority. The allegation? They failed to safely transfer an inspector to a different supervisor and pursued performance management despite knowing about potential psychological harm.
HR's Critical Role in Risk Management
So, what does this mean for HR professionals? They've got to play a big part in helping organisations meet their duty to manage psychosocial risks. This involves:
Understanding compliance requirements
Providing information and documents to regulators
Implementing risk assessments and safety systems
Collaborating with WHS staff
Identifying existing workplace psychosocial hazards through sick leave data and exit interviews
The Bottom Line
It's clear that HR's role is evolving, and they need to work hand-in-hand with safety experts to tackle psychosocial hazards effectively. By doing so, they'll not only help keep workers safe and healthy, but also protect their organisations from potential legal troubles.
Bear in mind, there's a strong link between mental health and workplace productivity. So, let's give a fair go to our HR teams as they take on this crucial responsibility. After all, we're all in this together, and looking after each other's wellbeing is just the Australian way!
Ready to Take Action?
Don't let your organisation be caught on the back foot when it comes to workplace mental health. Our team of experts can help your business go through these new responsibilities and ensure HR processes are smooth. Book a consultation with us today, and let's create a mentally healthy workplace that's good for your employees and your business.
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